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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
  • 9747 Views
  • 0 replies
  • 5 Likes

Resolved! False positive: Generic.ml

https://www.virustotal.com/gui/file/fa64048319cb6903b1c61165e87ba699aef7d8a77d1f8774df3b4077d06feb85/details
Download: https://files3.codecguide.com/K-Lite_Codec_Pack_1516_Mega.exe

cguide by • L1 Bithead
  • 4082 Views
  • 3 replies
  • 0 Likes

Resolved! TotalVNC False Positive problem

Dear Support,

We created a new version of our app TotalVNC.  Palo Alto Networks still gives the same alert - Generic.ml.
Please fix it for me.


File hashes
MD5 42df3e12c99b00a33f95cb4ef8032117
SHA-1 4b0bfbd6d105aaa69af0fde4ceb2cf968a10b532
SHA-256 570ef7c8f

...

False positive: Generic.ml

Two files

 

SHA256: e450873a117e787a08e90c96808592047c601742d1fff5e61e7f62f0a9986647

Virustotal 

K-Lite_Codec_Pack_1587_Mega.exe 

 

SHA256: 07a3ad18033af13e0184c3c838931eb184733f0e18c85024afc34a991e5b061a

Virustotal 

K-Lite_Codec_Pack_1587_Basic.exe 

 

cguide by • L1 Bithead
  • 2162 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

Four files:

 

SHA256: 507c19c20aaac35500dc41fb28a794d36ce070236df29f6bee5b9a94b42c983e

Virustotal

K-Lite_Codec_Pack_1585_Mega.exe

 

SHA256: 4f1bd00ce80209d6b3dbf81710eec3dadf2897e0194adbe4be96b2acdefc432d

Virustotal 

K-Lite_Codec_Pack_1585_Full.exe 

 

SHA256:

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cguide by • L1 Bithead
  • 2165 Views
  • 2 replies
  • 0 Likes

False Positive Submission (Generic.ml)

File Hash: 32312b210a89aaaa89812ce33f71374aa9bc0ceadfc43f8232560355858c46da

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/32312b210a89aaaa89812ce33f71374aa9bc0ceadfc43f8232560355858c46da/detection

Current VirustTotal Verdi

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False Positive: Generic.ml

File Hash: ae385d9f53f65f898ec402e5498fc2ab06825d6dd47e2a2a81a4371d74d6a378

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/ae385d9f53f65f898ec402e5498fc2ab06825d6dd47e2a2a81a4371d74d6a378/details

Current VirustTotal Verdict

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jingji by • L0 Member
  • 2115 Views
  • 2 replies
  • 0 Likes

Resolved! False Postive (Generic.ml)

SHA256: 90a70ab5e25cba4ddeb3ba43e12e7f7b50a97d3cd7dc758e1d3ec2db0fc28fbc

Current VirustTotal Verdict: Two engines detected this file

Description: Hi, we just updated our AeroAdmin to Build#3334. I have posted a recent request and it was marked as benig

...

False Positive (Generic.ml)

File Hash: 507313d9609d920382537bffc524ab8052e3698bd6ec38c45450e1f8f9b7517d

Link to Virustotal report for the file: VirusTotal Link 

Current VirustTotal Verdict: One engine detected this file

Description: This software is created by us to support our cu

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bit-emp by • L0 Member
  • 2135 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive (Generic.ml)

False Postive (Generic.ml)

SHA256: 0d0bf2e6b147deb71b0b1b986e50ada899895dd281398df0db899e9355438815

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/0d0bf2e6b147deb71b0b1b986e50ada899895dd281398df0db899e9355438815/details

Curr

...

False positive: Generic.ml

SHA256: 12bf791d60c30fbaae296d1c06f1b0515cb74e4972c18e6de2f2f0fdff7b32cb Virustotal: https://www.virustotal.com/gui/file/12bf791d60c30fbaae296d1c06f1b0515cb74e4972c18e6de2f2f0fdff7b32cb/detection File: https://files3.codecguide.com/K-Lite_Codec_Pack_...

cguide by • L1 Bithead
  • 3463 Views
  • 5 replies
  • 0 Likes

Resolved! VirusTotal False Positive (Generic.ml)

Dear Palo Alto Networks Team , we are a freeware development TEAM (Sordum.org) recently we have realized that one of our freeware (Windows Update blocker) has False positive on Virus total report here are the links:

 

Wub_x64.exe (Windows Update Blocke

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Resolved! Detect False positive (Generic.ml)

Dear Support,

I created a new file version, from the original source code, Palo Alto Networks still gives the same alert.
Please fix it for me again.

old toppic : https://live.paloaltonetworks.com/t5/virustotal/false-positive-submission-generic-ml/m-p/3

...

danaix by • L1 Bithead
  • 3196 Views
  • 3 replies
  • 0 Likes

Resolved! Flase Positive in windows antivirus product

My website is https://medlexo.ml/
 
Medlexo32 MD5: ca1090b1665ec6b854707961e2af195a
Medlexo64 MD5: 403eb081f91eee53a976304fb566e794
 
Please take action as soon as possible, it is hurting reputation for false-positive.
 
I am the coder of the application.
Cu
...

ericsia by • L2 Linker
  • 2748 Views
  • 2 replies
  • 0 Likes

Resolved! False positive: Generic.ml

False positive: Generic.ml
MD5 : 808d0c6c92aeaddf0e9c6d90e15d81ae

 

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/6337ba73b3a3710e006a7c4030f0b3a31dbe4a10176635ab154dd8a6a844f5d5/detection

 

Current VirustTotal Verdict: False

...

poloso by • L0 Member
  • 2409 Views
  • 2 replies
  • 0 Likes

False Positive (Generic.ml): ReimagePackage1956x64.exe

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:

MD5: 24C2A9B79DF62647B98A8FACCCAE83A5
SHA1: 6A16D19413C6E1856CD50861A4F7736E7947BE37
SHA256: BF9C7FC21C84225E31113DD6C0637470EAB67E6120E69E20C2

...

kns123 by • L2 Linker
  • 2473 Views
  • 2 replies
  • 0 Likes
  • 728 Posts
  • 59 Subscriptions
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