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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum. This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious verdict for a file that is demonstrably benign). Please submit the following information in the...

brcook by • L2 Linker
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Resolved! VirusTotal Verdict Change Request for False Positive (HwFpGen-3.0.1.0)

Hello,I would like to submit a false positive report for our software Hardware Fingerprint Generator. Below are the details. File Hash: d39a1b16271ec65480c93f9e18e3ca9592b6894dd2021fb742c7e2c5f3d35681Link to Virustotal report for the file: https://www.virustotal.com/gui/file/d39a1b16271ec65480c93f9e18e3ca9592b6894dd2021fb742c7e2c5f3d35681/detect...

VirusTotal Veredict Change Request for False Positive MSI Installer

File Hash: b6617a3882a789cf451b93b5bc0638efacc3edba2ee96d208551a804fff5c6b1Link to Virustotal report for the file: NoneCurrent VirustTotal Verdict: NoneDescription: Preventive submission due to past issues experienced by customers. These are executables for Nuance's "Dragon Medical One" product.

Resolved! False Positive Detection: Generic.ml

Hello, We believe Palo Alto is flagging our product (Chromium-based browser) incorrectly. We believe this detection to be a false positive since we don't have anything malware in our application. The program is clean, signed by a trusted party and does not contain any unwanted behavior. Here is the detection we're seeing on VT:Generic.ml Oth...

False Positive On Virustotal

Dear Palo Alto Team, my program don't have virus.False positive on Virus total report here is the link:MagicMC.exe - Generic.mlhttps://www.virustotal.com/gui/file/4e52cbb1edcf9a6d4d93a2b274e89bde351bcdacd1c53c41128500b65a077eeb/SHA-256 : 4e52cbb1edcf9a6d4d93a2b274e89bde351bcdacd1c53c41128500b65a077eebDownload Linkhttps://www.mediafire.com/file/4...

Resolved! VirusTotal False positive - Go langage files

Hello We are using Prisma-Cloud in our company and some of our custom-made binaries are detected by Palo-Alto WildFire as Malwares.It may be linked to the fact those exe files are developed in Go. Go seems to be famous to mess-up with anti-malwares systems.I have no idea how to submit those files for analysis to Palo-Alto. Please find the VirusT...

GSoude by • L0 Member
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VirusTotal False Positive - NuancePowerMicWebAdapterSetup

File Hash: <bd24c4eeaf332bc03f847d2d21f44d67a9228280849061b893b67e0a45f635dd>Link to Virustotal report for the file: <N/A>Current VirustTotal Verdict: <Unknown>Description: <NuancePowerMicWebAdapterSetup_121.3.217.0> Submitting as a preventive measure due to past issues.

VirusTotal False Positive - Nuance_PowerMic_Web_Extension_Citrix

File Hash: <bd24c4eeaf332bc03f847d2d21f44d67a9228280849061b893b67e0a45f635dd>Link to Virustotal report for the file: <N/A>Current VirustTotal Verdict: <Unknown>Description: <Nuance_PowerMic_Web_Extension_Citrix_RDSH_121.3.217.0> Submitting as a preventive measure due to past issues.

VirusTotal Verdict Change Request for False Positive SoD.exe

File Hash: f3f10c411298e36ee02cf882ca6b4721f35ea447b5c5fe07e8e8a74fe2b58d21Link to Virustotal report for the file: NoneCurrent VirustTotal Verdict: UnknownDescription: Preventive submission due to past issues experienced by customers. These are executables for Nuance's "Dragon Medical One" product.

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