False Positive on Virustotal

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False Positive on Virustotal

L1 Bithead

SHA256: b4990c3c5ac69ff5cff32f680fdf2ded726f75f0e87d15f1b472a085fcf49770

 
Link to File on Virus Total:
 
Verdict: 2/69; Palo Alto Networks: generic.ml
 
Description: This is a firmware update tool for Windows for one of our USB products. We believe the file is benign so a swift security review would be appreciated. Thanks!
2 REPLIES 2

L1 Bithead

The other AV vendor we contacted has now removed their false positive so the new verdict is 1/68 on Virus Total. Palo Alto networks is the only one. 

L1 Bithead

Are there any updates? This has been a gating item for 3 weeks. 

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