False Positive on Virustotal

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

False Positive on Virustotal

L1 Bithead

SHA256: b4990c3c5ac69ff5cff32f680fdf2ded726f75f0e87d15f1b472a085fcf49770

 
Link to File on Virus Total:
 
Verdict: 2/69; Palo Alto Networks: generic.ml
 
Description: This is a firmware update tool for Windows for one of our USB products. We believe the file is benign so a swift security review would be appreciated. Thanks!
2 REPLIES 2

L1 Bithead

The other AV vendor we contacted has now removed their false positive so the new verdict is 1/68 on Virus Total. Palo Alto networks is the only one. 

L1 Bithead

Are there any updates? This has been a gating item for 3 weeks. 

  • 1883 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!