VirusTotal Veredict Change Request for False Positive - Nuance RDS Client Audio Extension

[MiguelGuasch]

File Hash: ca85edf6942677cd101c79726d426aa7f47320694c15417ee64d1cd4960ffd19
Link to Virustotal report for the file: None
Current VirustTotal Verdict: Unknown
Description: Preventive submission due to past issues experienced by customers. These are executables for Nuance's "Dragon Medical One" product.

[hisingh]

Hello @MiguelGuasch 

We have no record for this hash. are you sure it is blocked by PAN

Best

Himani

[dparris]

I see no record of this hash in Virus total or Palo Alto Networks this is not blocked by a Palo Alto product.