Cannot connect VM series firewall to Panorama in AWS

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Cannot connect VM series firewall to Panorama in AWS

L0 Member

fwlogs.png

panlogs.png

broke.png

Hello,

 

We are trying to set up a new deployment in AWS consisting of two firewalls managed by a Panorama server. 

 

For starters, we deployed one firewall and one Panorama instance. They are in the same VPC, different subnets. Security groups currently allow all TCP to/from the Panorama server and the firewall.

 

Both Panorama and the firewall have been licensed successfully and have a device certificate retrieved after generating an OTP.

 

They are both on version 10.0.7.

 

The both have the predefined certificates specified under the secure communication settings

 

So....after specifying the Panorama IP on the firewall, and attempting to add the firewall to Panorama, we see it still has a status of disconnected.

 

Looking in the system logs on the firewall shows a bunch of entries that basically follow the pattern "connected to Panorama Server", followed immediately by "Disconnected from Panorama Server"

 

On the Panorama server, the pattern is "'Client authentication successful PAN-OS ver: 10.0.7 Panorama ver:10.0.7 Client IP: x.x.x.x Server IP: y.y.y.y Client CN: xxxxxxxxx", followed by "added bootstrapped device xxxxxxx to candidate configuration", followed by "xxxxxx connected", followed by "Device xxxxx disconnected from the server" all in rapid succession. That last event has "tls-session-disconnected" which makes me think maybe this is cert based (?)

 

Does anyone know what may cause this behavior? We are brand new to palo, so thinking it may very well be a layer 8 thing, just stumped as to what.

 

Thanks for the help!

 

UPDATE: Looks like maybe this is a bug with 10.0.7///downgraded to 10.0.6 and it's connected now.

 

UPDATE 2: This looks to maybe be a code bug...I downgraded both panorama and the FW to 10.0.6. and everything started to work.

2 REPLIES 2

L2 Linker

Downgrade of devices only worked for me, Panorama is still at 10.0.7 and it works now.

L0 Member

Downgrade device to 10.0.6 both is work for me. Thank

  • 3161 Views
  • 2 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!