Not displaying palo alto login page

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not displaying palo alto login page

L1 Bithead

Hi all,

When i typed in my default gateway IP address it is displaying BT Smart Hub Manager page instead of Palo Alto login page.

I did all the configuration  connecting  VirtualBox and Palo alto.  Do I missing something why isn't displaying palo alto login page? It has been few days i am trying to find the solution. Help please. 

 

15 REPLIES 15

L2 Linker

Hello, 

I guess you've deployed PA-VM on VirtualBox ? By default MGMT interface of VM gets IP address from DHCP. 192.168.1.1 is for hardware only. I would open console of VM through VirtualBox - in the end of booting process there is info about what IP VM got.

Did I understand your problem correctly ? 

PCNSE, PCCSE, CCNP Security

Hi 

Yes I did deployed PA-VM on VirtualBox.  I did check my default gateway is 192.168.1.254. but when I entered the ip address is bringing me to my hub manager page and not to palo alto login page. Hub manager page(My ISP webpage) it is showing all devices that are connected to the hub include PA-VM. But I don't how to access palo alto login page.

Hello,
you shouldn't use defaut gateway address, but PA-VM address. It's not the same. On VirtualBox your PA is normal VM, like Windows Server or Centos. You don't go to the Internet through PA.

1) Just reboot your PA-VM, click twice on it in VirtualBox-> you will get console and after booting there will be info about leased IP address. IP address you should use in web browser (always with https://)

Second option:

2)  Click twice on you running PA-VM in VirtualBox, log in using admin/admin credentials and then use command "show system info". Here is example:

admin@anuragFW> show system info

hostname: anuragFW
ip-address: 10.21.56.125
netmask: 255.255.255.0
default-gateway: 10.21.56.1

 

PCNSE, PCCSE, CCNP Security

L2 Linker

Try using the IP Address picked up by the VM, not the default gateway.

Scott Thornton
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!