AIOps for NGFW Best Practice Report

[ChrisBell01]

Hey guys,

I've enabled under the free license, device telemetry for all settings but for some reason I'm not seeing the best practice report, in the display area the message 'The Best Practices report is not available for this device because it is not sending configuration file via telemetry' is shown. Anyone else had this problem?

This section shows that the free license should have this feature:

https://docs.paloaltonetworks.com/network-security/activity/activity/activity-support

I can see my device in AIOps, and data is populating for device health and device security.

Firewall Telemtry stats:
admin@PA-VM> show device-telemetry stats all

Device Telemetry Statistics:
device-health-performance:
last-attempt: Wed Nov 9 09:39:06 NZDT 2022
last-success: Wed Nov 9 09:39:06 NZDT 2022
num-of-failed-attempts: 0
reason:
status: success
product-usage:
last-attempt: Wed Nov 9 09:39:06 NZDT 2022
last-success: Wed Nov 9 09:39:06 NZDT 2022
num-of-failed-attempts: 0
reason:
status: success
threat-prevention:
last-attempt: Wed Nov 9 09:39:06 NZDT 2022
last-success: Wed Nov 9 09:39:06 NZDT 2022
num-of-failed-attempts: 0
reason:

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[calluknet]

Did you get this resolved? What was the issue?