12-06-2023 06:51 AM
Cant add device to aiops, says device already associated to another tenant id, but it is not an id i recognize
the devices are greyed out
12-18-2023 07:09 AM
Have you found the issue yet? currently experiencing the same thing.
12-20-2023 08:59 AM
Does someone else have superuser access to the CSP account where the device resides? If someone does, then they could have associated the device to a tenet under their account in the hub.
12-21-2023 01:08 AM
Hi,
No, but we do also have Cortex pro as well as the firewalls, and it looks like it has something to do with that, can associate a firewall but it then does not show up as an asset.
H
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