Cannot add user to Security Rule by API

[dbatrankov]

There is a good example how to add user by API

http://api-lab.paloaltonetworks.com/groups.html#example-add-user-to-group-mappings-groups

If I put the XML from the example to https://192.168.1.100/php/rest/browse.php/user-id

<uid-message>
<version>2.0</version>
<type>update</type>
<payload>
<login>
<entry name="domain\user1" ip="192.168.1.50" />
</login>
<groups>
<entry name="group1">
<members>
<entry name="user1" />
<entry name="domain\user2" />
</members>
</entry>
<entry name="group2">
<members>
<entry name="user3" />
</members>
</entry>
</groups>
</payload>
</uid-message>

Then it works well:

<response status="success">

<result>

<uid-response>

<version>2.0</version>

<payload> </payload>

</uid-response>

</result>

</response>

admin@PA-220> show user ip-user-mapping all

IP                                            Vsys                From    User                             IdleTimeout(s) MaxTimeout(s)

--------------------------------------------- ------------------- ------- -------------------------------- -------------- -------------

192.168.1.50                                  vsys1               XMLAPI  domain\user1                     2696           2696         

Total: 1 users

But I cannot see this user "domain\user1" from security policy rule. Why? I see only group name.
Cannot get username to the list

[Rajesh12]

@dbatrankov 

I noticed similar behavior in the past. Try to type the username manually in the rule base and commit it. See if you can see logs for that security rule.