06-01-2021 06:15 AM
We send IP to userid mapping data to Palo Alto via the XML api. We've had success with PAN-OS 5.0. However, with Palo Alto 8(8.1.0) we recieve "Delete mapping failed" messages when we attempt to notify Palo Alto an user has left the network (logout).
Is there a new requirement or configuration on Palo Alto 8 or is there something wrong in the request message?
<entry name="11:22:33:aa:bb:cc" ip="10.65.69.147"/>
<entry name="11:22:33:aa:bb:cc" ip="10.65.69.147" message="Delete mapping failed"/>
IP user info on Paloalto server:
> show user ip-user-mapping-mp ip 10.65.69.147
IP address: 10.65.69.147 (vsys1)
Created: 120s ago
06-09-2021 04:48 AM
Hio @le.wang, in your example, the current User-ID entry is for username "wangle" per "show user ip-user-mapping-mp ip 10.65.69.147". But, your API call is trying to remove/logout username "11:22:33:aa:bb:cc". Is that the problem?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!