Today is Customer Experience Day, aka CX Day, which the Customer Experience Professional Association (CXPA) describes as a time that "the CX community celebrates the professionals and companies that make great customer experiences happen.”. At Palo Alto Networks, creating positive experiences for our customers is a pillar of our values.
LIVEcommunity connects Palo Alto Networks customers and experts from around the world. IT and cybersecurity professionals come together to find solutions, resources, and best practices.
Why is this day important? As CXPA explains, “It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks.” For Palo Alto Networks and LIVEcommunity, it’s a day where we not only recognize and celebrate all our amazing customers, but also the work that continuously goes toward providing exceptional customer experiences.
When asked his thoughts on CX Day, Palo Alto Networks Manager of Digital Experience Design, Chris Todd said: “Why have a CX Day? I think every day is a CX Day! Every action and decision I make, I strive to make with the context of our customers' experience.”
A big thank you to all those groups and individuals who are committed to creating and fostering best in class customer experiences (CX)! Comment down below and share how will you celebrate CX Day?
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