Upcoming Changes to LIVEcommunity Member Ranks

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Community Team Member

member-ranks_.jpg

 

Hello LIVEcommunity members, 

 

The Community Team is excited to announce that we will soon be rolling out a new ranking system on LIVEcommunity! 

 

Ranks are a meaningful gamification element that reward participation, showcase contributions, and encourage engagement within our community! Ranks affect all members, as each of us—newcomers and veterans alike—are automatically assigned a rank based on our community activity. 

 

What’s changing?

  • A new ranking methodology will be implemented sometime in April that will affect all LIVEcommunity members 
  • The new ranking system includes more-than double the number of ranks as our current system 
  • Each new rank also has a new rank name, offering a refreshed look and renewed sense of excitement for our members

 

Why are Ranks changing?

  • The new ranking system is more sophisticated—offering more nuance, complexity, and reward for members to move up
  • More opportunity for climbing the ranks for all members, with particular focus on mobility and encouragement for newer members

 

Your experience as a member is our top priority! We want to keep things interesting for you, and community gamification features are a key way to do just that. If you have any questions, comments, or other ideas for how to improve your member experience, please leave a comment on this blog or email us at community@paloaltonetworks.com

 

Stay tuned for this new-and-improved update, which is set to be implemented sometime in April. 

 

Thanks for being part of this vibrant community!

The LIVEcommunity Team

1 Comment
Community Manager
Community Manager

This effort has been brewing for many months and with careful consideration, we are very excited to enable it for our community members! We value your feedback and appreciate the great ideas over the years- this is one of those!