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01-07-2025 01:48 AM - edited 01-07-2025 02:11 AM
Hi,
We recently encountered an issue where an XDR agent stopped functioning, and all protections were disabled (except for tamper protection) due to a full temp folder. Has anyone experienced a similar problem and identified the root cause or potential solutions?
To resolve the issue, we disabled tamper protection, manually cleared the temp folder, and restarted the agent using the cytool. The agent has been running correctly so far. However, we would like to understand what caused this malfunction and what preventions can be taken to avoid such incidents in the future. Any insights or recommendations would be greatly appreciated.
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