10-10-2024 03:47 PM
Hello Palo Live Community.
Does anyone know what are the criteria that Cortex XDR takes into account to create an incident for a single alert? This is because I have seen that some alerts do not necessarily form an incident, but in other cases, yes. I insist, talking only about a single alert.
I attach evidence.
10-11-2024 08:29 AM
Hello @R.Tuyub
Thanks for reaching out on LiveCommunity!
Most of the time alerts with severity as medium or above generate incidents with exception for few low severity analytics based alerts. Informational and low severity alerts do not generate incidents.
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