Are Cortex Alert Emails Always Delivered in Real-Time?

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Are Cortex Alert Emails Always Delivered in Real-Time?

L1 Bithead

I did some network troubleshooting on an endpoint at 9am and then saw an alert that could be related, or could be malicious... but it came in at 6:30pm.

If Cortex alerts are always real-time then my response to the alert will be totally different than if it's just a late one regarding my troubleshooting.

1 accepted solution

Accepted Solutions

L4 Transporter

Hi @MartaS, thank you for writing to Live Community.

When configuring alert email notifications forwarding you can define the Email Grouping Time Frame, in minutes, to specify how often Cortex XDR sends notifications.

mavraham_0-1682901829441.png


So alerts will be sent based on an interval of your choosing.

Hope this helps!

 



Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events: Cortex XDR Customer Corner

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1 REPLY 1

L4 Transporter

Hi @MartaS, thank you for writing to Live Community.

When configuring alert email notifications forwarding you can define the Email Grouping Time Frame, in minutes, to specify how often Cortex XDR sends notifications.

mavraham_0-1682901829441.png


So alerts will be sent based on an interval of your choosing.

Hope this helps!

 



Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events: Cortex XDR Customer Corner

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