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05-04-2026 04:06 AM
Greetings everyone,
How can we get the admin password of broker vm? i have connected via ssh to the broker vm's cli now i need to do some actions which require admin's password
05-04-2026 06:47 AM
Hello @ThisizAmen ,
Greetings for the day.
To obtain or manage the administrative password for the Broker VM, you should be aware that the administrative password used for the Broker VM Web UI is synchronized and identical to the password required for SSH access using the admin account.
1. Default Credentials
For a new deployment, the default administrative credentials are:
Upon the first login to the Web UI at https://<Broker_VM_IP>:4443, you are required to change this default password.
Important Restrictions:
Root Access: The Broker VM is a hardened security appliance. Full root access or the root user password is restricted and is not provided to customers for security reasons.
Sudo Usage: Administrative actions must be performed using the approved utilities located in /home/admin/sbin/. These scripts are designed to execute with the necessary elevated permissions when run with sudo. Standard privilege escalation commands like sudo su or sudo -s may be restricted or require the admin password.
If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution".
Thanks & Regards,
S. Subashkar Sekar
05-04-2026 06:47 AM
Hello @ThisizAmen ,
Greetings for the day.
To obtain or manage the administrative password for the Broker VM, you should be aware that the administrative password used for the Broker VM Web UI is synchronized and identical to the password required for SSH access using the admin account.
1. Default Credentials
For a new deployment, the default administrative credentials are:
Upon the first login to the Web UI at https://<Broker_VM_IP>:4443, you are required to change this default password.
Important Restrictions:
Root Access: The Broker VM is a hardened security appliance. Full root access or the root user password is restricted and is not provided to customers for security reasons.
Sudo Usage: Administrative actions must be performed using the approved utilities located in /home/admin/sbin/. These scripts are designed to execute with the necessary elevated permissions when run with sudo. Standard privilege escalation commands like sudo su or sudo -s may be restricted or require the admin password.
If you feel this has answered your query, please let us know by clicking like and on "mark this as a Solution".
Thanks & Regards,
S. Subashkar Sekar
05-04-2026 06:51 AM
Hi @susekar
Yes, you are absolutely right but my question was about admin user's password (not UI Administrative password) but i eventually get my answer that we have no access to get the admin password not root password.
Thanks for your time
05-04-2026 06:54 AM
You are Welcome!! @ThisizAmen
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