@Shmuel When you say "...500 computers..." is it possible you have OVER 500
I will note that I was informed a while back (perhaps 2 or so months ago) from a Palo Alto Cortex Support engineer, that I found that even though we have the Automatic update to the latest supported version applied the Agent Profiles, every time I find that we only have ~500 endpoints upgraded immediately.
He informed me that is correct, when a release is done, only 500 Endpoints are updated.
Then, a week later, another batch of 500 are identified and upgraded.
AFAIK, this is the MAX that can be done (and time frame) without you MANUALLY selecting and upgrading the remaining.
I would ask anyone else here to correct or further refine what I have here to ensure its correctly stated.
Thats correct. We have upgrade limit and its max 500.
Could you check below setting and increase batch number to 500?
Also please check one of the machine logs under
C:\ProgramData\Cyvera\Logs\trapsd.log and upgrade-2021-*.log
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