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01-03-2024 08:18 PM
Hello
We are migrating our existing XDR tenant due to region issue. We have got our new tenant and Basic configurations are done.
I have a question regarding the BrokerVM. Do we need to create new broker VM for the new tenant or we can use our existing Broker VM ? and If possible to connect the new tenant with the existing Broker VM whats the procedure ?
Are there any impacts using the existing Broker VM?
Thanks
Ariq
01-04-2024 12:54 AM
Hi Ariq
A deployed broker can be unregistered via the Cortex console. Select Broker > Right Click > Remove Broker
Once unregistered the broker appears like a new broker. You can generate a registration token from the new tenant. Add Broker > Generate Token
I've done the same procedure a few weeks ago and worked well without impacts:
- Unregister first broker, register to new tenant
- Migrate all endpoints
- Unregister second broker, register to new tenant
Best Regards
Roman
01-07-2024 10:17 PM
Hi Ariq
The detailed steps are documented here: Move Agents Between Managing Servers • Cortex XDR Pro Administrator Guide • Reader • Palo Alto Netwo...
Best Regards
01-04-2024 12:54 AM
Hi Ariq
A deployed broker can be unregistered via the Cortex console. Select Broker > Right Click > Remove Broker
Once unregistered the broker appears like a new broker. You can generate a registration token from the new tenant. Add Broker > Generate Token
I've done the same procedure a few weeks ago and worked well without impacts:
- Unregister first broker, register to new tenant
- Migrate all endpoints
- Unregister second broker, register to new tenant
Best Regards
Roman
01-07-2024 01:28 PM
Hi Roman
How did you migrate all endpoints ?
TIA
ARIQ
01-07-2024 10:17 PM
Hi Ariq
The detailed steps are documented here: Move Agents Between Managing Servers • Cortex XDR Pro Administrator Guide • Reader • Palo Alto Netwo...
Best Regards
01-08-2024 02:08 AM
You are a XDR champ mate. lots of thanks .
I took some to figure it out like how to open the console using RightClick +Alt ... lolz. Other than that, all ok so far.
However , I got one more silly question. To make sure the existing tenant doesn't get any interruption, My plan is to Use a new Broker VM at the moment.
So, if I unregister the broker VM and connect with the new tenant using token, will the old tenant have any problems ? Like no updates ? As far i remember We have selected upgrade using both Internet and Broker VM for the content updates.
Cheers
ARIQ
01-08-2024 02:23 AM
Hi Ariq
You're welcome 😉
Just make sure the endpoints have still a possibility to reach the Cortex backend. Resources Required to Enable Access • Cortex XDR Pro Administrator Guide • Reader • Palo Alto Networ...
For this reason I left one broker in the old tenant until all endpoints are migrated.
Best Regards
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