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11-04-2021 04:15 PM - last edited on 04-18-2024 12:33 PM by emgarcia
Our client has recently purchased the Cortex Data Lake license and we are trying to set this up for them. The firewalls are on version 10.0.7 and have valid certificates but under "Device -> Licenses", we do not see a license for Cortex Data Lake despite trying to retrieve from license server etc.
My question is does it suppose to appear under the Device -> Licenses section?
We followed the following article to activate the product
11-08-2021 10:20 AM
Yes. After successful license activation. Please see the attached screenshot. We recommend you open a support case - https://support.paloaltonetworks.com/
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