03-20-2023 05:29 AM
Hi all, I have an issue that started popping up with an agent installation - newly installed agents throw out a 307 error. the package is present on the xdr management console, and we are beneath the license limit.
What can be the issue here?
03-20-2023 06:46 AM
Hi @Daniel_Itenberg, thank you for writing to Live Community.
I was able to find this knowledge base article that suggests the resolution for this would be to make sure the Traps.pkg and Config.xml are located in the same directory.
If that advice does not help I highly suggest opening a support ticket through our customer support portal so that one of our support engineers can take a look at your particular issue.
Hope this helps!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!