Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.

[tejasp04]

Cortex XDR agent is not communicating to console. We are checking from setting up proxy on linux agent but geeting error.
(./cytool proxy set ......)
RpcClient: SendRequest: Error 14: failed to connect to all addresses
RPC call for proxy command 'query' failed with error, code = 14, message = failed to connect to all addresses.

Please let me know if someone found solution for this issue.

OS :- Ubuntu
Cortex XDR 

[fmoixsante]

Hi @tejasp04 ,

What do you see when you execute "./cytool proxy query"?

Below, you can see how to query the proxy settings using ./cytool, setting a new proxy ipaddress:port and confirming that the settings are configured properly.

[OrkanAlibayli]

Hello, 

We have same problem. 

Has this been solved? If yes, can you please share solution to us?

Thanks in advance!

[bbarmanroy]

Hi @OrkanAlibayli can you please share some screenshots of the output when you run the commands that @fmoixsante has stated in the screenshot above?