Cortex XDR: iexplorer.exe execution triggers the Memory Corruption Exploit Module

[service-ad]

Hi,

I am having this problem in a host managed by Cortex XDR , whenever I execute iexplorer.exe or outlook an xdr agent alarm is triggered indicating that it's a Memory Corruption Exploit. Except creating an Exploit profile and excluding this kind of alarm , is there any other solution , has anyone the same problem?

Process blocked: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" SCODEF:6220 CREDAT:18363609 /prefetch:2

[zsolomon]

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@service-ad wrote:

Hi,

I am having this problem in a host managed by Cortex XDR , whenever I execute iexplorer.exe or outlook an xdr agent alarm is triggered indicating that it's a Memory Corruption Exploit. Except creating an Exploit profile and excluding this kind of alarm , is there any other solution , has anyone the same problem?

Process blocked: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE" SCODEF:6220 CREDAT:18363609 /prefetch:2

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Hi, 

Sounds like what you need to do is retrieve and analyze, If this doesn't work, solution will be to download the retrieve data and submit for analysis of the issue by the Support team.

They can be reached at https://support.paloaltonetworks.com/.

I hope this helps,