I'm glad support was able to get you on the right track!
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@Chris_BrownWPG How did you go about deploying the XDR for iOS agent via Intune? According to MS, the best we could come up with was deploying two web clips which are basically URL links, one to the hidden app store install and the other with the distribution ID. This isn't optimal because it requires the end user to tap each link and manually complete the process. Were you able to find a better way?
We had to deploy the Cortex XDR App using Apple Business Manager. Because we have a VPP token connected from ABM to Intune, once this was added to ABM, the App synced with Intune and from there I was able to create an App Configuration Policy in Intune with the following XML file:
<string>***Place your distributionID here***</string>
No, we have not been able to enforce that the users keep it running with Intune. We did ask that they do so, and explained the benefits, namely the SMS and Spam Call blocking, most users were receptive to that. I haven't looked into it any further, if I find a solution, I'll be sure to post it.
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