Cortex XDR: Key Assets & Artifacts overview is currently not updating...

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cortex XDR: Key Assets & Artifacts overview is currently not updating...

L0 Member

The status of the findings in the incidents overview is currently no longer updated. In the quick view, I see the change, e.g. 'Benign', but the entry in the 'Key Assets & Artifacts' shows still the initial classification. This behaviour has been going on for a few days now and all entries are affected.

 

Normally, the change is made the following day, but this has not been the case for a few days now.



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
1 REPLY 1

L3 Networker

Hi @Pajic.

Thank you for writing to Live Community.

Unfortunately this sounds like a bug, and as such I suggest you open a support ticket through our support portal.

This will allow our support team to dig deeper into the issue and will also allow you to share more detailed information without exposing any sensitive data.

Hope this helps,
Mor

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!