Cortex XDR - Notification grouping by Client

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Cortex XDR - Notification grouping by Client

L0 Member

Hi,

 

using Cortex since a few months, what bothers me is the Notification grouping is only done by time. That means when mutiple alerts are incoming from different client its all grouped in one huge mail which is pretty hard to grasp.

 

I would like to make a feature request to add grouping by client. So that when mutiple alerts come in from a specific client it is grouped in one mail when it happens in the specific grouping timeframe configured. But when another client generates one or multiple alert in this time then a spererate mail is generated.

 

What do you think about this?

 

Is this the correct way to make a feature request?

 

Best regards,

Harald

1 REPLY 1

L4 Transporter

@kroihara wrote:

Hi,

 

using Cortex since a few months, what bothers me is the Notification grouping is only done by time. That means when mutiple alerts are incoming from different client its all grouped in one huge mail which is pretty hard to grasp.

 

I would like to make a feature request to add grouping by client. So that when mutiple alerts come in from a specific client it is grouped in one mail when it happens in the specific grouping timeframe configured. But when another client generates one or multiple alert in this time then a spererate mail is generated.

 

What do you think about this?

 

Is this the correct way to make a feature request?

 

Best regards,

Harald


Hi @kroihara ,

 

This is indeed a feature request. Your Sales Account Team will be able to log this on your behalf and provide you with a tracking ticket. I recommend reaching out to them to submit at your earliest convenience.

Visit our Cortex XDR Customer Corner on Live Community to access resources for your product journey, engage in discussions with community members and subject matter experts, and register for upcoming events!

*Cortex XDR Customer Corner: https://live.paloaltonetworks.com/t5/cortex-xdr-customer-corner/ct-p/Cortex_XDR_Customer_Corner

Join our Cortex XDR Office Hours to receive live guidance and training from our Customer Success Architects.

*Cortex XDR Office Hours [NAM]: https://paloaltonetworks.zoom.us/webinar/register/3316669859020/WN_yMpAB-aBTt6xk2h-gsra4w
*Cortex XDR Office Hours [EMEA/APAC]: https://paloaltonetworks.zoom.us/webinar/register/4116709604301/WN_CZuFE5CHQbG9LUEqugsIOw
  • 1860 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!