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Cytool stops scanning and times out

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Cytool stops scanning and times out

J.Isaias
L0 Member

‎10-01-2024 02:18 PM

Hello everyone,

I'm trying to create a gold image in an AWS AppsStream 2.0 environment. I'm following the steps listed here:

https://docs-cortex.paloaltonetworks.com/r/Cortex-XDR/8.1/Cortex-XDR-Agent-Administrator-Guide/Corte...

When I get to step 2c under "Configure the Cortex XDR Agent in a Non-Persistent VDI" and issue the command listed, the scanning stops at C:\Windows\write.exe and times out. Does anyone have experience with this situation?

 

Thanks.

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