05-18-2022 03:35 PM
we are still manually installing Coretex to our Macs on Big Sur, this involves some time and the hope that our human computer builder / imager doesn't forget to manually approve PMD and Traps extensions.
Is there a method where we can use a script install and automatically approve the installation of Coretex XDR version 7.3.0 build 2207?
if it matters, our MDM is Workspace One...
06-10-2022 12:59 PM
Please refer to the Install with a Unified Configuration Profile for MDMs (paloaltonetworks.com) TechDoc.
A ready install script is not available, however scripting can be done using bash/zsh/ksh or python scripting. For example, here is a bash shell script for a silent installation:
installer -pkg "CortexXDR.pkg" -target /
*CortexXDR.pkg = Insert XDR installation package name
For MacOS, the Cortex XDR agent needs full disk access to:
06-10-2022 01:17 PM
yeah, know about this... this method wont get around asking our Tech Team or the end user to manually bless the install.
If you happen to find a method please update here - thank you for your time.
06-24-2022 04:51 PM
the problem with this advice is - if the user doesnt interact with the Full Disk Access prompt - (and most corp users rant admins, nor would they likely even know HOW to do FDA) - the computer will be left vulverable. This means Cortex will not be able to protect the entirety of files in storage.
What's actually required is a self heal solution from Palo Alto Networks, so that if:
a. the app, or either system extension become corrupt
b. the user somehow manages to corrupt or uninstall part of the original install
Cortex will detect this circumstance from a client computer and reinstall itself as soon as the user puts their computer on net again.
Currently, is there any known way to set this up?
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