problem with cytool

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problem with cytool

L2 Linker

hello,

 

i'm facing an issue will adding proxy setting using a command  cytool i recieve this error "cytool is not recognized as an internal or external command, operable program or batch file."

 

any help please.

 

BR.

4 REPLIES 4

L3 Networker

Hi @NCherbib 

 

You need to execute Cytool from its location, "c:\program files\Palo Alto Networks\Traps". Alternatively, you could add this location to your Environment Variables in Windows.

L2 Linker

thanks for your reply, but i'm alerady in this directory also i run the cmd as administrator, but still the same issue.

 

NCherbib_0-1638439581312.png

 

L3 Networker

Hi @NCherbib 

 

It seems you installed the 32bit version of XDR, right? Could you also post a screenshot of your CMD utilizing the DIR command in that location?

 

fmoixsante_1-1638443736910.png

 

Thanks

L2 Linker

issue resolved thnxx

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