Public API change Status

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Public API change Status

L3 Networker

Hi,
I need your help...
In our company, we have XDR and XSOAR, and we are integrating the two products to create automation, etc.
We have already configured the API keys for both communicate, but we are still working on XDR ...

 

However, we are encountering a strange issue:

Whenever we close an incident in XDR, it's supposed to be closed in XSOAR as well. However, the resolution status (true positive/false positive/know issue, etc.) is always changed to 'Resolved-others' by the Public API.

Can you assist me with this?

 

Cortex XDR  Cortex XSOAR 

Best regards
Tiago Marques
1 accepted solution

Accepted Solutions

L4 Transporter

Hello Tiago,

 

I have checked the same in my Lab and found the same. I would suggest you to open a case with XSOAR TAC support to address the issue. You feedback is much appreciated.

 

Please mark the response as "Accept as Solution" if it answers your query.

Ashutosh Patil

View solution in original post

2 REPLIES 2

L4 Transporter

Hello Tiago,

 

Thank you for writing to Live community.

 

I am testing this scenario in my Lab, will update you soon.

 

Thanks for keeping patience.

Ashutosh Patil

L4 Transporter

Hello Tiago,

 

I have checked the same in my Lab and found the same. I would suggest you to open a case with XSOAR TAC support to address the issue. You feedback is much appreciated.

 

Please mark the response as "Accept as Solution" if it answers your query.

Ashutosh Patil
  • 1 accepted solution
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