02-18-2025 10:07 AM
I have set a USB Read-Only policy under Policy Management Extensions -> Policy Rules and Profiles. When a USB drive is inserted into an endpoint, Cortex XDR triggers a notification indicating that the USB is mounted as read-only, but in reality, it isn't. How can I fix this issue?
02-18-2025 11:42 PM
Hello @A.Yoon ,
Thanks for reaching out on LiveCommunity!
Please try adding exception and see if it allows to Mount. I would suggest you to open TAC case to troubleshoot the issue.
Regards,
Ashutosh
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
