03-09-2025 11:01 PM
Hi Community,
Has anyone encountered the "Unauthorized - 4010402" error when trying to log into their tenant account? I attempted to log in, but I received this message. Does anyone know what could be causing this issue or how to resolve it?
Thanks in advance for your help!
03-09-2025 11:25 PM
@${userLoginName} Same issue for me. Did you get any answers?
03-09-2025 11:59 PM
I had the same problem, but I was able to access it just now.
03-10-2025 03:54 PM
Hi,
Thanks for reaching Live Community.
This error code is related to issues with authentication or authorization.
If you are using the correct credentials and still having this error message, please open a TAC support case.
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