01-04-2021 08:53 AM
To leverage 2FA for your Palo Alto user account, I find you can select the following if you wish to require all your Company Account users to require to use it:
1. In Palo Alto CSP (Customer Support Portal, aka https://support.paloaltonetworks.com)
2. Account Management > Account Details
3. Select the Security Settings "Enable 2 Factor Authentication"
Or select this individually for users via Members > Manage Users
01-05-2021 04:58 AM
Not a user at the moment, advising a potential user. Is access to Cortex XDR console through the CSP then?
01-05-2021 06:13 AM
No, that access is via the Cortex XDR HUB (https://apps.paloaltonetworks.com)
You apply the role access you would to a user via the Cortex Hub, but in order for a user to be visible to manage, they need their Palo Alto User Account, associated with a customer and that is in the Palo Alto CSP. At least that has been my experience.
I would request others that have different experience to share here and correct as needed.
01-05-2021 06:20 AM
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!