To leverage 2FA for your Palo Alto user account, I find you can select the following if you wish to require all your Company Account users to require to use it:
1. In Palo Alto CSP (Customer Support Portal, aka https://support.paloaltonetworks.com)
2. Account Management > Account Details
3. Select the Security Settings "Enable 2 Factor Authentication"
Or select this individually for users via Members > Manage Users
No, that access is via the Cortex XDR HUB (https://apps.paloaltonetworks.com)
You apply the role access you would to a user via the Cortex Hub, but in order for a user to be visible to manage, they need their Palo Alto User Account, associated with a customer and that is in the Palo Alto CSP. At least that has been my experience.
I would request others that have different experience to share here and correct as needed.
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