Querying Users Who Changed Incident Status to "Action Required"

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Querying Users Who Changed Incident Status to "Action Required"

L0 Member

Hi Team,

We have a process where a user works on an incident and updates its status to "Action Required" for further investigation. While we can see the identity of the user who made this change in the Timeline tab of each incident, reviewing this individually for 500–800 incidents is not feasible.

We would like to know if there is a way to filter or export a list of incidents along with the users who changed the status to "Action Required", ideally through a query or report in XSIAM.

Is there a method (e.g., using XQL, audit logs, or another feature) that can help us retrieve this information at scale?


Thank you

0 REPLIES 0
  • 97 Views
  • 0 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!