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08-20-2026 10:33 PM
Why does the official guide only highlight Custom Formats for Traffic, Threat, URL, and File data logs? What about other NGFW/panorama log types, such as System logs where can I find the format for those?
Does Cortex XSIAM fail to parse remaining CEF logs properly, or does this mean other log categories are unsupported?
08-25-2026 06:59 PM
Hello @bridgetlitt ,
Greetings for the day.
-Cortex XSIAM’s standard CEF/Syslog ingestion officially supports only four NGFW log types: Traffic, Threat, URL, and File Data. These are automatically parsed into their respective datasets.
-Other logs such as System, Authentication, GlobalProtect, Tunnel, and User-ID are not officially supported through the standard CEF method and may not parse correctly.
Note: For collecting the full range of NGFW logs, CLCS / Strata Logging Service is the recommended approach, as it provides native parsing for these additional log types.Also, avoid using PANW/PALO as the vendor or NGFW_CEF as the product for unsupported log types, as these are reserved for the built-in parser.
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Through CLCS, XSIAM natively supports and parses a broader spectrum of NGFW/Panorama log types into dedicated datasets, including:
panw_ngfw_system_rawpanw_ngfw_auth_rawpanw_ngfw_globalprotect_rawpanw_ngfw_hipmatch_rawpanw_ngfw_userid_raw
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Thanks & Regards,
S. Subashkar Sekar
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