08-03-2021 09:30 AM
Hi !
My xSoar System Diagnostic shows an alert for 3 incidents with exceptionally big context (>1 000 KB).
That being said, when I press the "View in incidents" button, the query returns no results ...
How can I find the 3 incidents to remediate the situation ?
Thanks.
10-04-2021 02:48 PM
Hi,
Please make sure the time range of the search is set correctly (and not just for the last week),
If it doesn't solve the issue please submit a support case,
I would recommend you to use the "System Diagnostics and Health Check" pack which can also give you those incidents, and much more,
thanks.
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