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03-27-2024 10:35 AM
I want to assign incident to new owner in xsoar , how to reassign tasks(pending as well as completed) automatically to the new owner
04-01-2024 11:05 AM
Hi @RahulVats -
To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.
04-01-2024 11:05 AM
Hi @RahulVats -
To accomplish this, you could use an Incident Field Trigger Script assigned to the incident's Owner field. Your assigned script could then use the taskAssign automation to update tasks as needed.
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