Enable Communication Tasks

[r_buchwalder]

Hello all

I'm trying to activate the Communication Task.

The Idea is, that User may answer without to have a xsoar account.

So far, I found this Doc:

https://docs.paloaltonetworks.com/cortex/cortex-xsoar/6-0/cortex-xsoar-admin/engines/configure-engin...

I've entered both settings into troubleshooting.

the d1.conf file looks like:

{
"BindAddress":"8080"
}

the rights of the file looks like:

-rw-r--r-- 1 demisto demisto 26 Jun 29 10:08 d1.conf

I've restarted demisto - but do not see any port 8080 on "ss -tulpen"

What is wrong on my side? What did I overseen?

Thanks

roger

[atullo]

I understand that port 8080 isn't in the output of that command. Just to verify, after adding the server config and the d1 config, users are still unable to access forms sent out in communication tasks, correct? 

[r_buchwalder]

Atullo

As far as I untersood is, that I need first a running communication Task, before I may use it in any Playbook.

And I don't think, that this communication-Port is the same port as demisto for admin is running on it (https/443)

So I choose a different Port. 

And no, that port (8080) is not in the open ports list of "ss", looks like, demisto is not opening it.

thanks

roger

[atullo]

Please verify that there's a colon in front of the port number. Let me know if I should further explain any of the following commands

Display current conf

sudo grep BindAddress /usr/local/demisto/d1.conf

Replace line in conf

sudo sed -i 's/BindAddress.*/BindAddress": ":8080",/' /usr/local/demisto/d1.conf

Verify new conf

sudo grep BindAddress /usr/local/demisto/d1.conf

    
Restart XSOAR engine service

sudo systemctl restart d1

Verify listening port

ss -tulpen | grep 8080

[r_buchwalder]

Hello Atullo

Indeed, I did not hat the colon in the config - could you please take care, that this little info gets into the document in my thead opening?

How ever, I did all your steps, but system could not find d1.service, I tried first with demisto.service then with a reboot - still no port 8080

(btw, I like the -tulpen, use it since years 🙂 )

regards

roger