06-05-2023 04:51 AM
I am trying to develop a playbook that sends reminder after 24 hours if no response by user received.
I was able to create a timer task that sleeps for 24 hours and runs without a worker. But i don't know how i can send a reply on the same email that was initially sent by EmailAskUser automation or send it as attachment on the reminder email xsoar will be sending.
06-09-2023 05:24 AM
did you try to use email communication pack ? with including sendemailreply automation ?
https://cortex.marketplace.pan.dev/marketplace/details/EmailCommunication/
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