How to include the initial Email as attachment OR how to reply on the same Email sent

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How to include the initial Email as attachment OR how to reply on the same Email sent

L0 Member

I am trying to develop a playbook that sends reminder after 24 hours if no response by user received.

 

I was able to create a timer task that sleeps for 24 hours and runs without a worker. But i don't know how i can send a reply on the same email that was initially sent by EmailAskUser automation or send it as attachment on the reminder email xsoar will be sending.

 

 

 

1 REPLY 1

L2 Linker

did you try to use email communication pack ? with including sendemailreply automation ?

 

https://cortex.marketplace.pan.dev/marketplace/details/EmailCommunication/

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