I am trying to develop a playbook that sends reminder after 24 hours if no response by user received.
I was able to create a timer task that sleeps for 24 hours and runs without a worker. But i don't know how i can send a reply on the same email that was initially sent by EmailAskUser automation or send it as attachment on the reminder email xsoar will be sending.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!