No download Link

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No download Link

L1 Bithead

Hello

 

I have received my license over email but the email does not contain any download link. Where can I get the files?

 

Thanks.

5 REPLIES 5

L4 Transporter

You can request an XSOAR 6.x download link via the Palo Alto Support Portal. 

The problem is that as a "Free" community edition one cannot ask via Customer portal anything. We just get redirected to these forums 🙂

I see someone else had the same issue here:

https://live.paloaltonetworks.com/t5/cortex-xsoar-discussions/impossible-to-submit-support-case-amp-...

L0 Member

Me too, I'm completely stuck unable to download the product - great start!

 

Dan

L0 Member

Hello, same problem here.

Registered for community access which is working but no email or anything with working download link.

Did anyone find a way to make it work?

 

No. Seems like Palo Alto doesn't want us to try their products.

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