Read-Only role assignment issue

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Read-Only role assignment issue

L0 Member

I have deployed a number of other roles using SAML successfully. Now when it comes to assigning the Read-only role this has become a challenge. Unlike the other previously configured roles that also included not only the SAML mapping but also the Shift assignments, which work. The Read-Only role does not, this issue is specific to the role and is an issue within XSOAR.  I have even upgraded to the latest App version to attempt to resolve this as suggessted within a techdoc. 


SAML is not an issue here since there are 4 other roles that function as expected and user are allowed to log onto XSOAR. Again this is the only role that has an issue.  


L3 Networker

Indeed sounds like an issue, please submit a support ticket with this explanation and logs attached,
we will need our R&D involvement, and it shouldn't happen over the live community,

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