Read-Only role assignment issue

cancel
Showing results for 
Search instead for 
Did you mean: 

Read-Only role assignment issue

L0 Member

I have deployed a number of other roles using SAML successfully. Now when it comes to assigning the Read-only role this has become a challenge. Unlike the other previously configured roles that also included not only the SAML mapping but also the Shift assignments, which work. The Read-Only role does not, this issue is specific to the role and is an issue within XSOAR.  I have even upgraded to the latest App version to attempt to resolve this as suggessted within a techdoc. 

 

SAML is not an issue here since there are 4 other roles that function as expected and user are allowed to log onto XSOAR. Again this is the only role that has an issue.  

1 REPLY 1

L2 Linker

Hi,
Indeed sounds like an issue, please submit a support ticket with this explanation and logs attached,
we will need our R&D involvement, and it shouldn't happen over the live community,
thanks. 

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!