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09-29-2021 10:50 AM
I have deployed a number of other roles using SAML successfully. Now when it comes to assigning the Read-only role this has become a challenge. Unlike the other previously configured roles that also included not only the SAML mapping but also the Shift assignments, which work. The Read-Only role does not, this issue is specific to the role and is an issue within XSOAR. I have even upgraded to the latest App version to attempt to resolve this as suggessted within a techdoc.
SAML is not an issue here since there are 4 other roles that function as expected and user are allowed to log onto XSOAR. Again this is the only role that has an issue.
10-05-2021 01:48 AM
Hi,
Indeed sounds like an issue, please submit a support ticket with this explanation and logs attached,
we will need our R&D involvement, and it shouldn't happen over the live community,
thanks.
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