Sleep task bugged when XSOAR is restarted

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Sleep task bugged when XSOAR is restarted

L4 Transporter

Hello,

We are using long sleeps in playbooks, when the XSOAR is restarted these sleeps get stucked and never finish. We have to go by one by one finishing the tasks manually. How can this be avoid? 

3 REPLIES 3

L4 Transporter

So in this case you way want to consider using SLA Timers to move your playbook along, as you noted a sleep task doesn't persist through a server restart:

 

https://live.paloaltonetworks.com/t5/customer-news/you-complete-me-or-the-alternative-way-to-put-you...

L4 Transporter

We use the sleep with a tag to wait for an action, if the the action is not completed the sleep will finish and continue. I don't think this is possible using SLA Timers.

I was thinking about some kind of workaround with a SLA Timer to control if the sleep has exceeded certain time and exexute a taskcomplete command and alternative path.

L4 Transporter

The link I posted is the same as sleep, just a different way of doing it that persists through a server restart. 

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