Trying to learn how to use this thing. I've got a very simple playbook set up that uses the Slack integration to send a simple yes/no prompt to a user. Within the Playground, I'm able to successfully send simple messages via slack, so the connection appears to be good, but every time I run the playbook I just get 'Incident playbook task "Ask user a question" stopped on waiting' - no Yes/No prompt, nothing from my 'message' param. Any suggestions?
I do not...and that's not an option or what I was asked to do. This is to send notifications from the 'cortex_xsoar' slack app to a list of designated users.
My current setup is a single conditional task, with the 'Ask' radio button clicked, using the SlackV2 integration, to send a message to a list of test users. Message body is "Please choose an option" and the 'Reply Options' are 'Yes' and 'No'.
Thanks for clarifying @jhargrove1 . I just tested this in my instance and I am receiving private notifications from the cortex_soar app in my configured workspace, for an incident.
In your list of testUsers, do you have the usernames/email separated by commas or new lines? If it is new lines, please try with comma separated values. Also verify if the type of that list is Text.
A slack username. If I use the integration within the Playground, I can send myself messages from the cortex_xsoar slack app, so the app appears to be configured properly and does work during that test. It's only when running the playbook manually via the playbook editor UI that I encounter this issue where I get no yes/no buttons.
Got it, I tested with username as well, it works with send-notification but not with Slack Ask. I would recommend using email instead as that worked for me. In the meantime, I will verify whether this is a bug that needs fixing, or a feature request to support usernames in Slack Ask. I'll keep you posted.
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