11-08-2021 07:43 AM
Trying to learn how to use this thing. I've got a very simple playbook set up that uses the Slack integration to send a simple yes/no prompt to a user. Within the Playground, I'm able to successfully send simple messages via slack, so the connection appears to be good, but every time I run the playbook I just get 'Incident playbook task "Ask user a question" stopped on waiting' - no Yes/No prompt, nothing from my 'message' param. Any suggestions?
11-09-2021 01:38 PM
Hi @jhargrove1, I would recommend that you use the SlackAsk automation instead - here's the documentation for usage of that script https://xsoar.pan.dev/docs/reference/scripts/slack-ask. I am attaching a sample playbook for your reference that you can use to see how it works.
The Ask task in a playbook conditional task with Slackv2 requires an email address of the slack user. So you can still use it, but you will need the email addresses in the list instead of usernames.
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