Stopped on waiting

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped on waiting

L1 Bithead

Trying to learn how to use this thing.  I've got a very simple playbook set up that uses the Slack integration to send a simple yes/no prompt to a user.  Within the Playground, I'm able to successfully send simple messages via slack, so the connection appears to be good, but every time I run the playbook I just get 'Incident playbook task "Ask user a question" stopped on waiting' - no Yes/No prompt, nothing from my 'message' param.  Any suggestions?

15 REPLIES 15

L3 Networker

Hi @jhargrove1,  I would recommend that you use the SlackAsk automation instead - here's the documentation for usage of that script https://xsoar.pan.dev/docs/reference/scripts/slack-ask. I am attaching a sample playbook for your reference that you can use to see how it works.

 

The Ask task in a playbook conditional task with Slackv2 requires an email address of the slack user. So you can still use it, but you will need the email addresses in the list instead of usernames. 

  • 6318 Views
  • 15 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!