03-02-2025 07:02 PM - edited 03-02-2025 07:10 PM
Hi Team,
The standard XSOAR customer, wants to know how the incident retention policy works on V8 cloud instance.
Data retention policy:
1. Is the default retention period is 6 months (180 days)?
Yes , the default retention period is 6 months (180 days) https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Data-rete...
2. Is the data completely and permanently deleted from XSOAR environment after reaching retention limit?
Date deletion from user:
1. Is it possible for the user to delete a file uploaded to an incident?
2. If so, may I assume the deletion log is saved in the incident war room?
3. Is the file completely and permanently deleted from XSOAR environment?
Any advice.
03-04-2025 07:21 PM
Waiting for the response.
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