How to submit changes to existing Add-id?

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Highlighted
L0 Member

How to submit changes to existing Add-id?

Hello.

 

We're noticed that webex app uses SIP connection over port 5061. I don't see it's listed in App-ID database and I believe it should be there. Please correct me if I'm wrong.

How do I submit App-ID change request? Since it's related to webex in geneal, I believe it should be done at global level, rather then custom AppID.

 

Thanks,

Victor

 

Related docs:

https://collaborationhelp.cisco.com/article/en-us/WBX264

https://go.custhelp.com/app/answers/answer_view/a_id/1000625/loc/en_US/s/16777220_127137b26f0449-d30...

 

 

Highlighted
L1 Bithead

Hello Victor,

 

You can create your own application or you can contact the resarchcenter.

 

If you are seeing unknown traffic for a commercial application that does not yet have an App-ID, you can submit a request for a new App-ID here: http://researchcenter.paloaltonetworks.com/submit-an-application/

 

For more information visit this documentation: Create a Custom Application: 

https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/app-id/create-a-custom-application

 

Kind regards.

Wassim

 

Highlighted
L7 Applicator

If you have actual traffic in a live network your best bet is probably to open a support ticket and generate some actual traffic that can be captured and passed on to the development team.

 

There is no public submission on existing app-id but if you don't want to go the TAC route you could probably submit the information via the request new app-id process outlined here.

 

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Request-a-new-App-ID/ta-p/60834

 

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
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