How to submit changes to existing Add-id?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

How to submit changes to existing Add-id?

L0 Member

Hello.

 

We're noticed that webex app uses SIP connection over port 5061. I don't see it's listed in App-ID database and I believe it should be there. Please correct me if I'm wrong.

How do I submit App-ID change request? Since it's related to webex in geneal, I believe it should be done at global level, rather then custom AppID.

 

Thanks,

Victor

 

Related docs:

https://collaborationhelp.cisco.com/article/en-us/WBX264

https://go.custhelp.com/app/answers/answer_view/a_id/1000625/loc/en_US/s/16777220_127137b26f0449-d30...

 

 

2 REPLIES 2

L1 Bithead

Hello Victor,

 

You can create your own application or you can contact the resarchcenter.

 

If you are seeing unknown traffic for a commercial application that does not yet have an App-ID, you can submit a request for a new App-ID here: http://researchcenter.paloaltonetworks.com/submit-an-application/

 

For more information visit this documentation: Create a Custom Application: 

https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/app-id/create-a-custom-application

 

Kind regards.

Wassim

 

L7 Applicator

If you have actual traffic in a live network your best bet is probably to open a support ticket and generate some actual traffic that can be captured and passed on to the development team.

 

There is no public submission on existing app-id but if you don't want to go the TAC route you could probably submit the information via the request new app-id process outlined here.

 

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Request-a-new-App-ID/ta-p/60834

 

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
  • 3456 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!