How to submit changes to existing Add-id?

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How to submit changes to existing Add-id?

L0 Member



We're noticed that webex app uses SIP connection over port 5061. I don't see it's listed in App-ID database and I believe it should be there. Please correct me if I'm wrong.

How do I submit App-ID change request? Since it's related to webex in geneal, I believe it should be done at global level, rather then custom AppID.





Related docs:




L1 Bithead

Hello Victor,


You can create your own application or you can contact the resarchcenter.


If you are seeing unknown traffic for a commercial application that does not yet have an App-ID, you can submit a request for a new App-ID here:


For more information visit this documentation: Create a Custom Application:


Kind regards.



L7 Applicator

If you have actual traffic in a live network your best bet is probably to open a support ticket and generate some actual traffic that can be captured and passed on to the development team.


There is no public submission on existing app-id but if you don't want to go the TAC route you could probably submit the information via the request new app-id process outlined here.


Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
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