We're noticed that webex app uses SIP connection over port 5061. I don't see it's listed in App-ID database and I believe it should be there. Please correct me if I'm wrong.
How do I submit App-ID change request? Since it's related to webex in geneal, I believe it should be done at global level, rather then custom AppID.
You can create your own application or you can contact the resarchcenter.
If you are seeing unknown traffic for a commercial application that does not yet have an App-ID, you can submit a request for a new App-ID here: http://researchcenter.paloaltonetworks.com/submit-an-application/
For more information visit this documentation: Create a Custom Application:
If you have actual traffic in a live network your best bet is probably to open a support ticket and generate some actual traffic that can be captured and passed on to the development team.
There is no public submission on existing app-id but if you don't want to go the TAC route you could probably submit the information via the request new app-id process outlined here.
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