How to submit changes to existing Add-id?

[vkovyrshin]

Hello.

We're noticed that webex app uses SIP connection over port 5061. I don't see it's listed in App-ID database and I believe it should be there. Please correct me if I'm wrong.

How do I submit App-ID change request? Since it's related to webex in geneal, I believe it should be done at global level, rather then custom AppID.

Thanks,

Victor

Related docs:

https://collaborationhelp.cisco.com/article/en-us/WBX264

https://go.custhelp.com/app/answers/answer_view/a_id/1000625/loc/en_US/s/16777220_127137b26f0449-d30...

[wassim.bejaoui]

Hello Victor,

You can create your own application or you can contact the resarchcenter.

If you are seeing unknown traffic for a commercial application that does not yet have an App-ID, you can submit a request for a new App-ID here: http://researchcenter.paloaltonetworks.com/submit-an-application/

For more information visit this documentation: Create a Custom Application: 

https://www.paloaltonetworks.com/documentation/71/pan-os/pan-os/app-id/create-a-custom-application

Kind regards.

Wassim

[pulukas]

If you have actual traffic in a live network your best bet is probably to open a support ticket and generate some actual traffic that can be captured and passed on to the development team.

There is no public submission on existing app-id but if you don't want to go the TAC route you could probably submit the information via the request new app-id process outlined here.

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Request-a-new-App-ID/ta-p/60834