10-16-2024 07:05 AM
Hello.
I have a Palo Alto PA-440
We have enabled path monitoring for our ISPs, with the destination address/monitor IP set to 8.8.8.8. The ping interval is set to 3 seconds, and the ping count is 5.
Additionally, we have configured and enabled system email alerts for the severity level "Critical". As soon as any of the ISPs is down or the route is restored, we receive an email alert.
We do receive email notifications when an ISP goes down or comes back up. However, we are experiencing an issue with receiving too many email alerts for "Path Monitoring Failed."
Issue Scenario:
If one ISP is down (out of three) for, say, 2 hours, we receive approximately 8-10 "Path Monitoring Failed" email alerts for that ISP.
I am attaching configuration screenshot of "System logs settings" with this
Ideally, we should receive an email alert when the ISP goes down and another when it comes back up. There should not be multiple aggregate emails for these events. We need assistance in resolving this issue
Can you please suggest a solution for this issue?
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