Wildfire False Positive on Detection of .XLSX extension

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Wildfire False Positive on Detection of .XLSX extension

L0 Member

Wildfire False Positive on Detection of .XLSX extension

from Feb 24th,2026. In our organization started receiving wildfire alerts as information severity for the office extensions files for example. .xlsx files.

 

hash value : 6e81b1b3fc08fb5f481d8882caeeafdf89f1c054abc71d4645da25f6b1ac516b

clean as per analysis and sandbox analysis also clean legit internal file.

WildFire 

2 REPLIES 2

Cyber Elite

@manoj.rajamani,

If you're trying to report the incorrect verdict to PAN, you will need to look at the report and towards the end there's a link to report an incorrect verdict that will actually allow you to update things. 

L5 Sessionator

The verdict of the file (6e81b1b3fc08fb5f481d8882caeeafdf89f1c054abc71d4645da25f6b1ac516b) was already updated to Benign.

 

FYI
- Incorrect Verdicts Issued in WildFire
https://status.paloaltonetworks.com/incidents/r5sp3h1t5sks

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