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02-27-2026 01:30 AM
Wildfire False Positive on Detection of .XLSX extension
from Feb 24th,2026. In our organization started receiving wildfire alerts as information severity for the office extensions files for example. .xlsx files.
hash value : 6e81b1b3fc08fb5f481d8882caeeafdf89f1c054abc71d4645da25f6b1ac516b
clean as per analysis and sandbox analysis also clean legit internal file.
WildFire
03-04-2026 02:16 PM
If you're trying to report the incorrect verdict to PAN, you will need to look at the report and towards the end there's a link to report an incorrect verdict that will actually allow you to update things.
03-04-2026 10:24 PM
The verdict of the file (6e81b1b3fc08fb5f481d8882caeeafdf89f1c054abc71d4645da25f6b1ac516b) was already updated to Benign.
FYI
- Incorrect Verdicts Issued in WildFire
https://status.paloaltonetworks.com/incidents/r5sp3h1t5sks
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