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General Topics

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Happening in June: The Complete Zero Trust Network Security Event

Greetings everyone, Don't miss Palo Alto Networks' Complete Zero Trust Network Security event coming up in June. This event will cover the following points related to the newly unveiled Zero Trust Network Security: Secure access to the right applicat...

jdelio by Community Team Member
  • 1 replies

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

IPsec tunnel connectivity issues

Hi, I have an IPsec Tunnel between 2 PA's and the status of tunnel and iKE shows red but the interface is green. Please advice on the troubleshooting steps.

Akhil_B by L1 Bithead
  • 3 replies

Resolved! Migrate from PA-500 to PA-220

Hi All, We are planning to migrate from PA-500 to PA-220, and there are some concerns to verify. Here are our current versions. My concerns are, 1) How we can match the OS/Content versions with the new PA-220?2) What will be the migration procedure f...


GP 5.2.5 Error authentication check failed

Hi Team, We have GP 5.2.5 on PAN OS 9.1.7Connection method is pre logon then on demand.on GP Gui logs i see error Error authentication check failed for ( eventid eq gateway-hip-check ) Even though we do not have hip check enabled on the GP.Is this er...

Microsoft Intune Autopilot Problems

We have this Intune process that our team goes through every time a new PC is issued to the user. Essentially this is an autopilot program that after the client is wiped, it starts downloading programs that are pre defined in our Intune configuration...

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CCullhaj by L1 Bithead
  • 4 replies

Recommended version for PAN-OS 3020

I appreciate you being able to advise me on updating the software version to which i can safely upload and according to our PA-3020 HA equipment model, we are currently in version 8.1.15-H3. Regards,Steven Herrera

Remote Access VPN - Strongswan client to PA GP Gateway

Is it possible to access a GlobalProtect gateway using the strongswan client on Ubuntu 16.04 LTS? I am trying to use ikev2 and use certificate authentication. PA guidance suggests it is possible using Ubuntu 14 and PAN-OS7 but I can see no guidance f...

CC2021 by L0 Member
  • 2 replies

Resolved! panos 10.0.5 can't commit firewall changes

Hi, I'm brand new to PA firewalls. Have a new pair of 3220's in active-passive HA. This is not in production. We are using them to learn on and eventually, hopefully later in the year move to production, replacing an active-passive Cisco ASA. I have ...