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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Policy Cache Usage Warning After Upgrade to PAN-OS 11.1.13-h1

After upgrading to PAN-OS 11.1.13-h1, we started seeing the following warning log:Warning: Policy cache usage is greater than 80 percent of the capacity We have multiple firewalls in our environment, but this issue is only occurring on devices that were upgraded to version 11.1.13-h1. When checking with the following command:> debug datap...

khkim by • L0 Member
  • 1031 Views
  • 1 replies
  • 0 Likes

Captive Portal with custom images

Hello everyone,I'm trying to implement the custom Captive Portal Response Page with custom images in it. Is there a way to upload my own images to the Palo Alto to use them in the Captive Portal? I did found the info about using the custom images from outside web or FTP resources via URL tag, but it doesn't fit the requirements of my customer. S...

higawajj by • L0 Member
  • 5354 Views
  • 2 replies
  • 0 Likes

API - Number of object /item return valu

Hi Team/ @BPry Just checking , what is the default number of object/item return value per page while running get operation.For example, i am trying to pull all address present at shared location and we have around 30K+ address present. So what would be default return value of object per page. If there is any document , it will be helpful .Thanks

Resolved! PA-445 VERSION 11.2.7-h8

My pa-445 version 11.2.7-h8 sufferred a suddenly reboot affecting the whole operation. Troubleshooting : 1. ID:69b1fcea60b6f010bfa3a5e8, Serial:028101007082, OS:11.2.7-h8, Platform:400, IP:10.166.240.10+++++ 2026/03/11 11:52:35 System reboot /opt/panrepo/logs/reboot.log 2026-03-11 11:52:35 SYSTEM REBOOT [Watchdog tim...

F.Pinar by • L3 Networker
  • 3672 Views
  • 3 replies
  • 0 Likes

Issue ports to switch turned (errdisabled) for both HA pair after upgrade from 11.1.6-h14 to 11.1.6-h25

Hi All, We have a pair PA 5220 in HA x2 and in PAN-OS 11.1.6-h14we perform upgrade to PAN-OS 11.1.6-h25, the upgrade is successful but we counter issue issue ports to switch turned (errdisabled) and it running normally after that First Pair HA we able to recover with shut/unshut the errdisabled interface however the second pair we try th...

Resolved! Prisma Browser ECCN

Hello, I downloaded Prisma Browser https://get.pabrowser.com/welcome and I am looking for the ECCN (Export Control Classification Number). Can someone in your Trade Compliance or Legal department provide me the ECCN ? Thank you.

Resolved! Panorama HA Pair and Managed Log Collectors Upgrade Process - Clarification

Hello All, Planning an upgrade of a Panorama HA pair in management-only mode with two dedicated log collectors to PAN-OS 11.1.x from PAN-OS 10.2.x To assist with the explanation below: Unit A - Panorama Active Unit Unit B - Panorama Passive Unit First, after reviewing the upgrade documentation (Upgrade Panorama in an HA Configuratio...

nohash4u by • L3 Networker
  • 3124 Views
  • 2 replies
  • 0 Likes

Resolved! Palo Alto in Virtual Wire mode : Traffic not passing throught internet perimeter Firewall

Dear All, I'm doing POC at customer who use Checkpoint as Internet Firewall. So i deploy Palo Alto behind Checkpoint firewall in vwire mode. After We configure and install policy everything running well and to minimize the risk we configure permit all any any in the bottom of security policy. At the end of the PoC we try to disable the Permit ...

Migrate config from Sophos UTM9 to Palo

hi, I need to migrate a Sophos UTM9 FW. It has proxy config, nats, LDAP integration, policies........... to Palo Alto firewall Is there any tool to migrate Sophos to Palo. Expedition not support Sophos 😞 any idea? thanks

BigPalo by • L4 Transporter
  • 734 Views
  • 1 replies
  • 0 Likes

Resolved! Panorama API ServiceNow integration, getting Hit Counts

Dear Community We try to get out the hit counts from the API connection between Panorama and ServiceNow. Is there someone in the community who has experience where the hit counts can be read out? Within the API documentation, we were not able to get more details. We are able to read the whole rules, their object groups and also the objects. Bu...

Sectigo Root CA Trusted Store Request

Greetings, Sectigo has (recently) updated their Public Root Certificates (mid-2025), introducing new roots including: - RSA: Sectigo Public Server Authentication Root R46 KB Articles for reference: https://www.sectigo.com/knowledge-base/detail/Sectigo-Root-Certificates https://www.sectigo.com/knowledge-base/detail/Sectigo-Root-Certificates ht...

L.Yalezo by • L1 Bithead
  • 11951 Views
  • 8 replies
  • 1 Likes
  • 24482 Posts
  • 125 Subscriptions
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