VPN tunnel monitoring/alerting

When NOT using tunnel monitoring and keying off events ids for "tunnel-status-up/tunnel-status-down",  what is the best logging to alert on for tunnels going up or down?

Is it only alertable/trackable by 
( eventid eq 'ikev2-nego-ike-dpd-dn' )


Or is the

decryption error with Anydesk

Dear Community!

I´m trying to use Anydesk and it only works with decryption policy disabled, somehow the predefined exclusion for Anydesk is not working.

While checking the decryption logs I can see the following error:

"tlsv1 alert insufficient se

Can ACC data really display data per user group?

Hello!

I´m trying to filter data, in particual user activity, by using filter "user group" however I only have the data filter by user or IP, not using the group.

Do you know if you can actually filter data from any widget of the ACC by using the

versions 10.2, 11.1, 11.2 - which is best?

of the current trains 10.2, 11.1, 11.2, which would be the best in terms of robustness and stability?  I am running PA-440 and PA-3250.  The later trains dont have any features i need over and above what is available in 10.2. 

Ticket cannot be generated due to TSF file loading failure

We are trying to generate a support ticket, but when loading the files (including the TSF File), the upload stays like this, without allowing the ticket generation.

VPN Fail Over

Dear Team,

We Have PA Firewall With Single ISP and Peer End Sophos FW With Dual ISP.

Here I need to configure VPN Fail over. What are the step i need done PA side? 

Regards

Karthikeyan 

Failed to extract file panup-all-antivirus-5240-5760.tgz with sha256

Hi All,

I have HA firewall PA1 and P2. PA1 is fine but on PA2 having this issue with failed installation antivirus.

although it failed for the 1st minutes and PA2 success on 2nd minutes

i need to know or some explanation why its failed on the f

Problem with bound static address on interface PA-VM-11.1.4

Hello. Why I can't bound a static IP manually on web-management as Object-Addreses and when type ip netmask as xxx.yyy.zzz.xxx/25 from internal trusted zone? Even I created management profile for that interface called ping with switched on ping. Neve

Create SSL VPN on PA-500

Hello. Week ago friend of mine gave me an old PA-500 w/o license and subscrption.

Since I had no admin pass therefore device was factory reseted. As Internet firewall device work fine now. Do somebody know is it possible to make

PA-VM LAB licensing

We would like to have the possibility to run 3 PA-VMs in a lab environment for training, testing and education purposes. We reached out to our reseller and they told us, that we have these options:

1. "normal credits" (~7000 €)

2. PAN-SOFTWARE-NGFW-L

Exporting Incident in XSOAR from 1 environment to another XSOAR in another environment

Hi there,

I have a use case where i need to import the incident file from one XSOAR to another XSOAR, in different environments, using PLAYBOOKS. Is there anyone who can advise if this is possible, and if so what are the steps needed?